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Senior Business Analyst

30/06/2025
24/07/2025
Permanent - Full Time
Sydney
IT
 

 

Who we are…

Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.

At ELMO, our purpose is to unleash the impact of HR. Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes. Leveraging powerful technology, automation, and data analytics, ELMO Software equips organizations with the tools they need to drive efficiency and enhance employee engagement.

Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology!

 

Life & Culture...

At ELMO, you’ll join an extraordinary team dedicated to making a significant impact. We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives.

As an ELMOnian, you become part of an exceptional community that encourages personal and professional growth. Here, you’ll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions.

Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience!

Some of our benefits include:

  • Hybrid work set up
  • Paid Parental leave - 12 weeks primary, 6 weeks secondary
  • Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
  • Inhouse Learning and Development initiatives
  • ELMO Social and Diversity clubs
  • Wellbeing initiatives
  • Mental Health/EAP programs
  • Flare Benefits (great discounts, novated leasing, salary sacrifice)

 

Our values:

  • Obsess over customers - Everything we do is designed to positively impact our customers
  • Help others thrive - Be they colleagues, communities or customers, we champion ways to help others thrive
  • Seek out different - We constantly look to innovate, challenge the status quo and defy barriers
  • Be fearlessly optimistic - We bring unwavering positivity to any challenge as we know it will drive meaningful change

 

 

 

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Job Description

About the opportunity...

As a Senior Business Analyst, you’ll drive business process improvements and support transformation initiatives, with a strong focus on AI and automation. You'll work closely with key stakeholders to translate business needs into clear, functional outcomes. This role is ideal for someone with strong business acumen and a collaborative, solution-oriented mindset.

 

What you’ll do

  • Lead detailed business analysis for AI initiatives, translating technical concepts into clear, actionable business requirements.
  • Connect business and technical teams to ensure AI projects meet business needs and stakeholder expectations.
  • Manage AI project delivery using agile methods, track progress, identify risks, and develop solutions to keep projects on track.
  • Facilitate engaging workshops and discovery sessions to gather insights and co-design solutions
  • Document current and future-state processes, workflows, and user journeys
  • Partner with product, engineering, and services teams to ensure smooth implementation and alignment
  • Contribute to continuous improvement with a sharp focus on user experience and business value

Desired Skills and Experience

What we would like to see you bring to the team:

  • Proven experience as a Senior Business Analyst, preferably in SaaS, HR tech, or enterprise software environments
  • Utilise 8+ years of experience as a Senior Business Analyst with a focus on integrating AI/ML solutions into cloud environments and in house developed products.
  • Strong background in business process modelling, process improvement, and functional documentation
  • Exposure to AI, automation, and workflow transformation projects is highly desirable
  • Exceptional analytical skills, with a structured and commercially aware approach to solving business problems
  • Excellent facilitation and communication skills — able to translate complex concepts into simple language for diverse audiences
  • Experience working in Agile environments, using tools such as Jira, Confluence, Miro, or similar
  • Liaise with assigned Project/Program Owners and Subject Matter Experts for elicitation, analysis, prioritisation and approval of new business requests within associated projects.
  • Liaise with IT solution providers (internal & external) on project progress and problem resolution.

 

Apply now and be part of the team shaping the future of work at ELMO!

 

 

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. We are also committed to advancing reconciliation at ELMO through our Reflect Reconciliation Action Plan (RAP).

At ELMO, we are passionate about empowering HR with responsible, secure and safe AI, aiming to be among the first in Australia and New Zealand to achieve ISO 42001:2023 certification. Handling sensitive employee data necessitates strict adherence to our ISO 27001:2022 Certified security policies, making data privacy and security paramount in every role.

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