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Implementation Consultant - HR

05/01/2026
06/02/2026
Permanent - Full Time
Manila
HR & Recruitment,IT,Other
 

Who We Are…

Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.

At ELMO, our purpose is to unleash the impact of HR. Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes. Leveraging powerful technology, automation, and data analytics, ELMO Software equips organizations with the tools they need to drive efficiency and enhance employee engagement.

Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology!

 

Life & Culture...

At ELMO, you’ll join an extraordinary team dedicated to making a significant impact. We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives.

As an ELMOnian, you become part of an exceptional community that encourages personal and professional growth. Here, you’ll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions. Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience!

 

Benefits:

  • Hybrid work set up
  • Annual paid vacation leaves (accrual)
  • Annual paid sick leaves (accrual)
  • 10 Filipino Public Holidays (accrual if you had to work you can use it later on!)
  • HMO provided for you and 1 dependent
  • Group Life Insurance
  • Rice/travel allowance (for roles that are hybrid)
  • Quarterly meet ups
  • Birthday leave and YOU day
  • Mental Health/EAP programs

 

Our Values:

  • Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
  • Obsess over Customers – Everything we do is designed to positively impact our customers.
  • Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
  • Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Job Description

About the opportunity…

 

The Implementation Consultant is responsible for the effective delivery of ELMO’s comprehensive Talent Management system to our clients, specialising in the HR product suite.

 

The Implementation Consultant will ensure the successful onboarding and deployment of our Software Solutions, as well as managing and documenting and troubleshooting the configuration of ELMO systems, where required.

 

The Implementation Consultant possesses strong technical and communication skills whilst engaging with clients and technical teams to ensure that the implementation is completed on time, within budget and to the clients satisfaction.

 

The core role of the Implementation Consultant includes but is not limited to:

  • In-depth knowledge of all ELMO HR systems and solutions.
  • Configuration of ELMO solutions in accordance with client specifications, timelines, standards and procedures to ensure successful deployment of ELMO’s HR Software solutions.
  • Engage in research activity associated with the design and development of our solutions, including the identification of potential enhancements to functionality and capability and providing this feedback to product development teams to continuously improve our HR Software solutions.
  • Lead training sessions for clients and provide ongoing support during and after implementation.
  • Act as the main point of contact for your clients throughout the HR implementation process, logging and maintaining records of all system related troubleshooting (technical queries, user errors).
  • Escalating technical issues where appropriate (system bugs, application enhancements, customer feedback) and assisting in their prompt resolution.
  • Collaborate with internal stakeholders to ensure the successful delivery of all client projects.
  • Documenting, and maintaining the currency of the documentation of the capabilities of the ELMO solution, both for internal and external use.
  • Logging and maintaining records of all system-relating troubleshooting (technical queries, user errors).
  • Ensure compliance with ELMO’s information security privacy policies and procedures.

Desired Skills and Experience

What we would like you to bring to the team...

 

  • Strong background within a similar role (e.g. consulting experience within a talent management environment).
  • Strong understanding of technical concepts.
  • Strong understanding of HR and Talent Management processes.
  • Exceptional multi-tasker who is comfortable working across multiple projects at once.
  • Demonstrated Project Management skills.
  • High attention to detail.
  • Exceptional communication skills, both written and verbal.
  • Undergraduate qualification is preferred.

 

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. We are also committed to advancing reconciliation at ELMO through our Reflect Reconciliation Action Plan (RAP) .

At ELMO, we are passionate about empowering HR with responsible, secure and safe AI, aiming to be among the first in Australia and New Zealand to achieve ISO 42001:2023 certification. Handling sensitive employee data necessitates strict adherence to our ISO 27001:2022 Certified security policies, making data privacy and security paramount in every role.

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